Last Updated: February 14, 2025

Thank you for using TwoRings. We want to ensure that you are satisfied with your experience on our platform. If you are not entirely satisfied with your purchase, we're here to help.

Refund Period: You may request a refund within 14 days from the date of registering your account on TwoRings. This refund period applies to all subscription plans and additional credit purchases.

1. Eligibility for Refund

Unused Services: To be eligible for a refund, you must not have used any of the services provided by TwoRings during the refund period. This includes but is not limited to:

  • Sending interests or messages to other users.
  • Using any contact credits to view or contact other users.
  • Accessing any premium features or benefits associated with your subscription plan.

No Violations: Your account must not be in violation of our Terms of Service or Community Guidelines at the time of the refund request.

2. Refund Process

Contact Support: To request a refund, please contact our customer support team within the specified refund period. You can reach us through the "Contact Us" section of the app or website.

Provide Details: When contacting support, please provide your account details and the reason for your refund request.

Verification: Our support team will review your request and verify your eligibility for a refund based on the conditions outlined above.

Refund Approval: If your request is approved, we will initiate the refund to the original method of payment within a reasonable timeframe.

Account Deactivation: Upon processing the refund, your account will be deactivated, and you will no longer have access to the TwoRings platform.

3. Exceptions

No Partial Refunds: We do not offer partial refunds for unused portions of subscription plans or credits.

Third-party Purchases: Refunds for purchases made through third-party platforms or services are subject to the refund policies of those platforms or services.

4. Contact Us

If you have any questions or concerns about our refund policy, please contact us at support@tworings.in. Our customer support team is available to assist you with any queries you may have.

Please note that this refund policy is subject to change at our discretion. Any updates or revisions to the policy will be communicated through our website or app.